IenoaYour whole home, one app
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Support

How can we help?

Email ussupport@ienoa.comPlease include your phone model and OS version. CompatibilitySupported devices and what you need. QuestionsInvites, Demo Mode, HomeBox and more. PrivacyWhat the app stores and who can see what.

Getting started

  1. Get an invite. Ienoa is invite-only for now — request one here.
  2. Connect your home. The setup wizard searches your network for the energy gateway and appliances; register the intercom by scanning the QR code shown on it.
  3. Optional: HomeBox. For notifications and access from outside, we help you set up HomeBox on an always-on computer at home.

No equipment? On the first screen tap No devices? Try Demo Mode to explore every feature with sample data.

If something isn’t working

The app can’t find my devices

Make sure your phone is on the same Wi-Fi as the devices, and that Ienoa is allowed to access the local network (iPhone Settings → Privacy & Security → Local Network).

Notifications don’t arrive

Check that HomeBox is running at home, then in the app open Settings and register for notifications again.

Can’t connect from outside

Check that HomeBox is running and paired with your phone. If it still fails, write to us — some networks need a closer look.